Frank Vandervoot (Kanata)

When my optometrist referred me to Dr Al Karmi, Prism Surgical Eye Suites, Stittsville, for eye surgery, she advised me that Dr Al Karmi was a very skilled ophthalmologist.  That proved to be true and more.  It is not an exaggeration to say that Dr Al Karmi treats all patients as family, making time to answer each and every question.  In fact, his caring is such that in response to a question that I had asked, I received a personal phone call from Dr Al Karmi late Friday night, long after his office was closed.  It has been a long time that I have experienced that level of client caring, let alone in a health services context.  It is the skill and fantastic personality of Dr Al Karmi and the culture of caring that sets Prism Surgical Eye Suites apart from others.  Simply put, Dr Karmi is outstanding and exceeded all my expectations – and as a bonus, lots of free parking.  As for the results of my two surgeries.  Magic!  A huge thank you to Dr Karmi and his team!  I endorse Dr Al Karmi and his team in the strongest possible terms.

- Frank Vandervoot, Kanata